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Charles, V.,  T. Gherman and A. Emrouznejad (2022) Characteristics and trends in big data for service operations management research: A blend of descriptive statistics and bibliometric analysis. In: Emrouznejad and Charles (2022). Big Data and Blockchain for Service Operations Management, Springer International Publishing.

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Charles, V.,  T. Gherman and A. Emrouznejad (2022) Characteristics and trends in big data for service operations management research: A blend of descriptive statistics and bibliometric analysis. In: Emrouznejad and Charles (2022). Big Data and Blockchain for Service Operations Management, Springer International Publishing. (doi)